At itigurus, a subsidiary of M/s EduQuippy Learning Solutions, we strive to provide a seamless and satisfying experience for all our users, including diploma and ITI professionals. We understand that circumstances may arise where you may need to seek a refund for training programs or other services. Below is our refund policy outlining the terms and conditions:

Training Programs

All refund requests for training programs must be submitted within 2 days before the program start date.

Refunds will be processed based on the following criteria:

• If no portion of the training program has been accessed or completed, a full refund will be issued.

If a portion of the program has been accessed or completed either of the training sessions, interview support, online/offline chargeable sessions, a prorated refund may be considered. In this case, refund requests beyond the 2-days window will not be entertained.

Course Materials

Course materials, including textbooks and study guides, are non-refundable once accessed or downloaded. Please ensure you review the product details before making a purchase. Any type of charges for maintaining the own database, shall not be refundable and subject to change time to time.

Recruitment Services

Fees associated with our recruitment services are non-refundable once the services have been rendered. This includes job applications, resume reviews and any other recruitment-related services.

Processing Time

Refund processing times may vary and are subject to the policies of our payment processing partners. We strive to process refunds in a timely manner but cannot guarantee the exact timeline.

Refund Procedure

To initiate a refund, please contact our customer support team at connect@itigurus.com within the stipulated refund period. Provide your full name, registered email address, and details of the specific service or product for which you are seeking a refund.

Our team will review your request and respond with further instructions.

No Moral Obligation

It is important to note that itigurus operates on a no moral obligation basis for refunds. We evaluate refund requests strictly based on the outlined criteria and not on perceived moral or ethical considerations.

Modifications to the Refund Policy

itigurus reserves the right to modify or update this refund policy at any time. Users will be notified of any changes via email or through a notice on our website.

By engaging with our services, you agree to adhere to the terms of this refund policy. If you have any questions or require clarification, please contact our support team before making a purchase.

Thank you for choosing itigurus as your training and recruitment partner.

Itigurus (a subsidiary of M/s EduQuippy Learning Solutions),
432A/1, Ground floor, Nivedan,Near Working Womens’ Hostel,
Nagra Toli, Ranchi-834001
First release - 10th Jan’2024